SAN FRANCISCO – If you are an Amazon Prime customer, you could receive up to $200. Amazon began sending its first round of automatic refunds to qualified customers in early October following a $2.5 billion settlement with the Federal Trade Commission in September. The FTC accused the online retail giant of enrolling millions of consumers in Prime without their knowledge or consent, and making it difficult to cancel. So who qualifies? You signed up between June 23, 2019 and June 23, 2019. 2025. But you tried to cancel Amazon Prime online within those dates without success. And you didn’t use more than 20 Prime benefits, such as Prime Video and Amazon Music Prime, during a 12-month period. Now how do you get the refund? You do not need to file a claim or any paperwork. Payments will be sent via Venmo, PayPal, or a mailed check. But keep in mind that you only have 60 days to redeem it after the issue date. Plus, if you already received $51 from a previous deal, you might still get that $149 difference. Qualified customers are expected to receive the refund by April of next year. Check out more stories and videos from 7 On Your Side. The 7OYS Consumer Hotline is a free consumer mediation service for those in the San Francisco Bay Area. We help people with consumer-related problems; We cannot help with business-to-business cases or cases involving family law, criminal matters, landlord-tenant disputes, employment issues, or medical issues. Review our frequently asked questions here. As part of our process to help you, we need to contact the company/agency you are writing about. If we think we can be of assistance, we will contact you in response. Copyright © 2026 KGO-TV. All rights reserved.
