November 14, 2026, 2:23 a.m. ET When their flight to Jacksonville was canceled, longtime friends Ann Bruns, 79, and Janice Simpson, 78, opted to hire a driver to take them six hours from Atlanta to Florida, where they hope to catch a cruise leaving Sunday. “We’re about to board a cruise ship without clothes,” Simpson explained, because his luggage had already been loaded onto a plane bound for Jacksonville. Bruns described a day marked by confusion, he said when the duo arrived in Atlanta from Kansas City: “We saw the pilots standing there and knew something was up.” They still feel they have almost no idea what went wrong to cause confusion in air travel.
