Users who visited Apple’s support community tonight were greeted with a message informing them that the platform will be shut down permanently on November 20. Here are the details. If you’ve ever had a question or had a problem with an Apple product, chances are you’ve come across the Apple Support Community, the company’s official discussion forums where users around the world help each other solve problems and share tips. The platform has a history dating back to at least 1998, when it was known as the Apple Tech Exchange. It has since been renamed Apple Discussions before relaunching as Apple Support Communities in April 2011, with a redesigned interface, custom profiles, and a reputation system that rewarded users for helping others. Tonight, however, users attempting to access the platform were greeted with the following message: The AppleCare Support Community will be permanently closed on November 20, 2026. Starting today, the site will no longer accept new posts and will be available in read-only status. You can continue to find reliable guidance and support on Apple’s official support site. We want to thank the community members who have contributed their time and expertise to help others with their Apple products. At this time, the portal still displays a “Sign In” button, although it only leads to an AppleConnect login page called “AC Communities Web – Internal”, suggesting that access is now restricted to Apple employees. Interestingly, Apple’s message refers to the “AppleCare Support Community”, rather than the “Apple Support Community”, which is the official branding of the platform. Still, the forums are now in read-only mode, and users can browse existing discussions, search for answers, and interact with posts via the “Me Too” and voting buttons, but they can no longer submit new questions or answers. At the time of writing, the most recent post was published just 57 minutes ago, suggesting that Apple recently disabled new submissions. 9to5Mac has reached out to Apple for comment and clarification on the scope of the shutdown, and we will update this story if we receive a response. (h/t Tim Harbison) Worth checking out on Amazon FTC – We use automatic affiliate links to generate income. Further.
